How to build your order
1. My subscriptions
First, you should log in to your Weather DataHub account, or, if you are visiting for the first time, register for a new account. In order to start creating an order, navigate to the ‘My subscriptions’ page. You should land here automatically when you log in.
2. Get started
From the ‘Subscriptions’ page, click the ‘My Orders’ button under ‘Map Images’ to begin. There
is no requirement to subscribe in order to do this, but you will not be able to collect data for
the order until you do.
From the ‘My orders’ page, click the ‘New order’ button.
3. Product selection
Explore our Map Image product on the ‘Product Selection’ page for a description, then click ‘Start a new order’.
4. Region
Choose a preset region from the drop-down menu and click ‘Continue’ to proceed to the next step.
5. Single-level parameters
Our single-level parameters are organised into collapsible accordions, grouped by category. To expand your options, simply click the ‘+’ next to a category.
From there, you can choose the parameters you need within each category. For more information regarding parameters visit our Glossary page.
6. Time steps
Utilise the frequency and range presets to select your desired time steps. For maximum flexibility, individually select valid time steps, allowing for any combination you prefer.
Please note that variable run lengths for model runs are not currently considered. If your selected time step is available for the model run, it will be delivered.
7. Model run times
Select one, several, or all runs based on your specific needs.
8. Order summary
Once you have subscribed to a plan, click ‘Confirm’ to confirm and complete your order. You will then be presented with an order summary (as shown above).
How to amend your order
An order can only be edited before it has been confirmed.
If an order is in the ‘Incomplete’ state, it means there are required details that still need to be configured for the order. If it is in the ‘Draft’ state, it means the order is valid but has not yet been confirmed, and can therefore still be modified.
To edit an Incomplete or Draft order, click the cog next to the order under the ‘Actions’ column of the orders table. You will see an ‘Edit’ option on the menu that appears. Alternatively, you can click on the name of the order. On the next page, you will have the ability to edit the various parts of your order, as outlined above.
To update an Active order you have already confirmed, you will instead need to copy the order and make adjustments to the new version. To do this, click the cog next to the order under the ‘Actions’ column, and click ‘Copy’.
You will then be asked to confirm you would like to continue copying the order.
A new, Draft copy of the same order will be created, with ‘copy_of_’ prepended to the start of the original name. You can now make the required changes and rename it as necessary.
Once you have finished making your changes, you can cancel the original order. To do this, click the cog next to the order under the ‘Actions’ column, and click ‘Cancel’. Your implementation will need to be updated so it now requests the amended order instead of the old one.
Order Statuses
Each Atmospheric API order has a status.
An order’s status shows what stage the order is at, from being set up to finishing.
IncompleteThe order has been created but does not yet contain all the required information. It cannot be activated.
DraftThe order is complete but not active. You can review and make changes before activating it.
ActiveThe order is live and data for the order is now available. Active orders cannot be edited. To make changes, you must copy the order and activate the new version.
ExpiredThe order has been permanently deactivated. No data is available for the order. Expired orders cannot be resumed.